Privacy Policy

Effective Date: March 16, 2026

Introduction

Zeva Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect the following information when you contact us or schedule an appointment: Name, date of birth, and contact information; Insurance information; Medical and psychiatric history; Payment information.

How We Use Your Information

We use your information to: Provide psychiatric care and related services; Schedule and manage appointments; Process insurance claims and payments; Communicate with you about your care.

SMS Communications

Zeva Care may send SMS text messages to the mobile phone number you provide for appointment reminders, patient experience follow-ups, and practice communications. Message frequency varies but will not exceed 5 messages per month unless there is a specific notification event. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

HIPAA Compliance

Zeva Care complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with our Notice of Privacy Practices, which is available upon request.

Your Rights

You have the right to: Access your personal information; Request corrections to your information; Request restrictions on how we use your information; Receive a copy of our Notice of Privacy Practices.

Contact Us

Zeva Care — hello@zevacare.com — 267-996-9382